Who is Shavon Keys?

Shavon Keys is the new Vice President of Sales in the Chief Customer and Marketing Officer (CCMO) organization for the US Postal Service.

Duties and Responsibilities

Postmaster General Louis DeJoy appointed Keys to her current position in May of 2021. As VP of Sales, Keys will report directly to the CCMO and Executive Vice President, Steven Monteith. In her new role, Shavon will be responsible for a $58 billion account portfolio, as well as acquiring new customers in order to support the $26 billion growth target in the 10-Year Delivering for America plan. Her role is built upon a customer-centric approach. As such, Keys will oversee customer acquisition, revenue growth and retention, business development, and the improvement of the Postal Service’s market competitiveness and sales for commercial mailers.

Shavon Keys’ Background

Keys began her career with USPS in 1978, when she worked as an automated mark-up clerk in Indianapolis, Indiana. Since 1997, she has held various positions in Sales and Marketing. Some of these roles include Customer Service Representative, Account Representative, District Shipping & Mail Solutions Manager, and District Account Management Acquisition Manager.

Prior to assuming her current role, Keys served as the Great Lakes Area Sales Director. There, she was responsible for the leadership and development of eight district sales managers and 78 sales professionals. She also spearheaded efforts to update the Sales Management Process, and established the Sales Leadership Summit that became the foundation for the Executive Sales Leadership Program.

Keys graduated from the the USPS Advanced Leadership, Executive Foundations, and Executive Leadership Programs. In addition, she has also received industry certification for Professional Selling and Sales Executive.