Founded in 2009, ShipSaver is a shipping SaaS that allows users to buy and print discounted shipping labels, as well as the ability to buy discounted shipping insurance.
Overview:
ShipSaver offers discounted labels from all the major carriers in the U.S. (USPS, UPS, and FedEx) and also offers insurance to eCommerce merchants sending packages to any global address. They also offer integrations with BigCommerce, Etsy, and Shopify.
Feature Overview:
- Discounts on shipping labels and insurance
- Auto-import sales from eCommerce platforms such as BigCommerce, Etsy, and Shopify
- Print bulk labels and insure bulk shipments
- Browse more features
Highlights:
- Software is free to use (but may include markups)
- Access USPS Commercial Plus Pricing rates
- Contact form and email available on their website
- Phone support also available during normal business hours
Not sure if ShipSaver is right for you?
To explore some cheaper, easier options, check out our guide:
Shar
I’ve used them for usps insurance, rates are reasonable. I have had 1 claim, I was the buyer actually so it was easy for me to submit photos and other documentation. I felt the seller could have done a better job packaging but they paid my claim quickly 🙂
RAJ SHANKAR
DONT USE THIS SHIPPING COMPANY. DISHONEST AND MISLEADING COMPANY.
1. false Advertising: this company states “most” claims are processed /paid in 5 business days. But they give you a run around for weeks asking for more and more docs back and forth, when you submit docs/info each time , it then takes days to update. And after update, then to only to ask for more docs/info. Shipsaver utilizes such tactics to cause delays and try to preclude itself from payment .
Shipsaver asks for docs that not other shipping insurance or carrier asks.
SHIPSAVER’S CLAIMS PROCESS IS SLOWER THAN CARRIER PROTECTION.
After almost three weeks ,Shipsaver asked for two repair estimates Since buyers don’t bear the responsibility of trying to get a damaged repair done and getting written paperwork from repair facilities. So, I got the item back , and attempted to get it repaired for a repair estimate.
This eventually caused my claim to be denied as its against their policy to get an item back from buyer. So, the actions required for getting a repair estimate invariably causes defaulting on another shipsaver coverage condition. is problematic.
how does shipsaver expect a repair estimate? shipsaver doesn’t even have any resources or information for this process. Adjustor did not even provide any information so I had to figure it out on my own.
John Terrence
Do not use!! No customer support to speak of. No phone number to call anyone. I setup an account because we were referred to their service as a great option for our alternate shipping insurance needs. I ran 2 shipments through with the first $25 on my account and then tried to reload our balance and it wouldn’t take our money. I tried multiple credit cards so it wasn’t that. I opened 3 tickets with their so called support and haven’t heard back and its a week later.
Their policy is you can enter shipments individually as you ship them. Well I have 5 boxes go out the door the day this issue hit I wasn’t able to insure them because of this. Pick a different vendor because you won’t get much help using ShipSaver.
Paul
I’ve used ShipSaver since 2007 during 2020 & 2021 the pOst office has either lost or “misplaced” 4 of my packages (Coins ~ Silver) ShipSaver verified with the buyers .pdf document they sign) and also USPS tracking, that items were never delivered and USPS had no answers. ShipSaver paid all 4 claims within 10-14 days No problem. They used to only need a $5 deposit to sign up, it is more now, but when they need funding They only need $20 .. which if you are shipping 10-15 packages a week is chump change.
Mark
Bush league website does not instill confidence. Things simply don’t work as one may expect. Requires funds to be deposited first instead of being charged for each label printed. Insurance rates are much lower than Shipcover, but the savings is not worth the frustration dealing with this non sense.
Jen
See the used to be ok, used to be great actually, but ever since they stopped the ability print shipping Labels Around Dec 2019/Jan 2020 and then progressively kept raising deposit amounts (so no per package rates for smaller shippers) all Culminating to the point that it’s not worth spending a $25, or a $50 deposit to insure a package At .80 cents. 80 CENTS per package! And the May demand a $50 deposit regardless of package size or worth.
Just so they can keep your cash in their bank unfortunately it isn’t worth it for smaller volume sellers anymore!