Who is Heather Dyer?

Heather Dyer is the new Vice President and Chief Information Security Officer for the US Postal Service. She assumed this role in November of 2021, after serving as Director of Retail services for USPS.

Duties and Responsibilities

As Chief Information Security Officer (or “CISO,” for short), Dyer now reports to Pritha Mehra, who is the Postal Service’s Chief Information Officer and Executive Vice President. In this role, Dyer will work closely with the US Postal Inspection Service to oversee the Postal Service’s cybersecurity measures.

Heather Dyer’s Background

Before assuming her current role, Heather served as the Director of Retail for USPS. In that position, she was responsible for 30,000 retail locations with a combined annual revenue of over $13 billion. Prior to that, she served as Director of Identity and Access Management in the CISO organization. There, she was responsible for modernizing the Postal Service’s internal and external identify and access management programs to ensure  most critical systems and data were secure across the enterprise. Dyer has also served as Manager of Mail Entry, where she was responsible for ensuring revenue for over $46 billion in commercial mail revenue, as well as developing and deploying a modernized payment platform under Payment Modernization.

Dyer holds a bachelor’s degree in Management Information Systems, and is currently pursuing her master’s degree in cybersecurity. She also graduated from the Postal Service’s Management Leadership, Advanced Leadership, Executive Foundations, and Senior Executive Assessment Programs.